Servicing
20% labour discount if bike was bought from Clycycles
Cycle Service Options
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A bicycle purchased from Clycycles comes with a free bike fit and maintenance plan and general bike advice. If purchased new, a free service can be used within 1 month. If purchasing a used bike, a free service can be done within 3 months.
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PLEASE NOTE: If not arranged prior, bikes not picked up within 3 business days of the agreed pickup date once repairs are completed will incur a $10 per day storage fee - We have limited storage space and it gets tricky when customers' bikes get into the double digits waiting to be picked up.
Detailed Service Options / Prices
All prices include GST
Services listed below are ordered according to price. Additional parts needing replacement are charged on top. Additional labour charges for major/tricky parts needing replacement may be added on with advance notice/approval from the rider.
Basic Service – $80.00+
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Safety Check!
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Inspect wheel installation and refit
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Inflate tubes
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Check for loose headset, bottom bracket or wheel bearings
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Adjust F & R brakes, inspect pad wear
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Adjust F & R gears, check hanger
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Re-torque main components.
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Oil critical pivots, chain, nuts & bolts
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Quick frame and wheels wipe down
Full Service – $110.00+
FS E-Bike – $120.00 –150.00+
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Clean bike with solvents
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Full True wheels
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Full Adjustment F & R brakes
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Full Adjustment F & R gears
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Re-torque all nuts & bolts
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Adjust headset, bottom bracket, wheel bearings
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Oil all pivots, chain, cables, nuts & bolts
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Quick clean hubs, shifters, levers, callipers and derailleurs
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Clean the drivetrain
Deluxe Service – $135.00+
DS E-Bike – $150.00–180.00+
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'As per Full Service but for standard high value bikes (bike value $1,500 - 8000+)'
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More time spent on attention to detail and cleaning components during the service
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Full suspensions, trikes and other non-standard setups
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High performance solvents & greases used
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Deep clean of drive-train, chain, sprockets, chain-rings, jockey wheels and lube
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Polish all components!
Who is it meant for?
This is for entry level bikes (Under ~$800) that are not used more than once a week.
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Suits casual, or sunny day riders that should service yearly.
Our Most Popular Service. Designed for regular riders, who ride 2-3 times a week.
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Suits most regular rider / commuters, rail trail riders. For entry-mid level bikes. Intended to be used at least twice a year
Our Premium Service. Designed for riders with high end bikes.
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Suits the experienced rider, intended to be used before events, meets, group rides, races.
Individual labour components
(all inc. GST)
Listed prices below show the base price. Additional costs for extra labour (e.g. seized, rusty or damaged components). Prices may vary depending on condition and quality of the bike and components. Prices below are for individual jobs. Options are cheaper in conjunction with a service.
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Wheel true
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Puncture repair
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Tyre replacement
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E-bike punctures and tyre replacements
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Spoke replacement
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BB replacement
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Headset replacement
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Brake pad replacement & adjust
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Hydraulic brake bleed
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Cable replacement & adjust gear / brake
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Gear adjustment
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Extra cleaning
$20.00
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$15.00 (plus cost of tube – from $10.00)
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$15.00 (plus cost of tyre – from $24.00)
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$30.00 – 45.00
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$20.00-$30.00 (standard wheel, true plus spoke cost from $2)
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$30.00 (plus cost of BB – from $29.00)
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$30.00 (plus cost of headset – from $35.00)
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$18.00 single / $24.00 double
(plus cost of brake pads – from $14 a pair)
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$40.00–$60.00 (model dependent)
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$18.00 each (plus cost of cable – from $8.00)
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$18.00 single / $30.00 double
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$10 dirty bikes – $30 mud-covered/grimy bikes
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Service Intervals
~ With any bike purchased at Clycycles ~
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Assembly & Initial Calibration
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1st Service due at 200km (or 1 month)
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2nd Service due at 500km (or 3 month)
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3rd Service due at 1,000km (or 6 month)
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4th Service due at 2,500km (or 1 year)
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5th Service due at 5,000km (or 2 year)
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All further major services due every 2,500km​
FREE
FREE
$80
$120
$120
$150
$150
Service by whichever comes earlier, kms ridden or time period since purchase date.
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We allow a tolerance of +/– 100km for service intervals. If the interval is missed, we can still help with repairs and servicing, although this may be charged for.
Payment Options
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EFTPOS available in store, GST receipts can be provided upon request
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Credit Card*
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Bank Transfer
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Cash
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Afterpay (In-Store only on purchases $70 and over)*
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Q-card*
*Surcharges may apply
GST receipts provided for all transactions
Pick-ups / Drop-offs (seasonal so do contact us!)
It is highly recommended that you drop the bike off and also pick up when completed as adjustments can easily be made if necessary at the workshop. Having tools readily available during drop-off helps with quoting more accurately for a bike repair.
Pick-up and drop-off timing at Clycycles' availability. Pick-up & drop-off service is available for those that have no way to transport a bike to the workshop. Please contact us for more info!
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(Note: Pick-ups/drop-offs not available over the summer period, September - April due to high volume repairs. May to August only)
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Pricing:
(All distances are calculated from 3/18 Moselle Ave, Henderson, Auckland 0610)
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$20.00 pick-up and drop-off with the bike in the vehicle, this fixed flat rate fee applies anywhere within a 5 km distance.
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$2 per every additional km over 5kms away driven with the bike in the vehicle)
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$5.00 for each extra bike transported regardless of distance travelled.
We do stock and can also order in various different racks for you to transport your bikes securely - tow ball mounted, hatch mounted as well as roof racks and associated accessories for transporting your bike safely. Enquire now for availability.
Other services
Custom work available
Bike boxing
Contact us to have a chat about what you may require and we can provide an estimate.
$80.00 (Box and labour) - standard bike box for travel or international transport. Inquire for box availability and max box dimensions your airline allows. Medium-large e-bike boxes usually available)
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Best All-Round Servicing in Auckland
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What makes for a good bike service? Naturally, quality is important. You want your bike to be reliable, functional, and easy to use. No rust or dodgy brakes, and a chain that purrs like a serenaded tiger. Of course, pricing is important, but only if it doesn't come at the cost of quality. And a quick turnaround too, right? You wouldn't want to be waiting an age.
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We like to think that Clycycles' bicycle servicing is the embodiment of all these good things. Much quicker turnaround times than big, busy bike shops, one of the cheapest bike repairs in Auckland, yet our servicing and repairs are still carried out with caring hands and a professional touch. Being a small unit in a big industry, it's in our nature to be personable and enjoy working one on one with our customers, taking care of their bikes like they were our own, and being able to offer friendly, honest, and thorough information and advice, from our servicing packages and repairs to our sales-floor recommendations. With decades of cumulative experience, our team of bicycle mechanics shares not only a high level of skill and knowledge, but a passion and love for the world of bicycles. As riders ourselves, our passion and pride reflect in our work, and we invite you to be a valued long-term customer of ours who we can share that passion with.
We're local to West Auckland, based in Henderson, and close neighbours with the likes of Massey, Te Atatu, Titirangi, Glen Eden, Ranui, Avondale, New Lynn, Swanson, Westgate, and not a far pedal from the Waitakeres
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